katharine1995
May 23, 2026
"Pretty easy to use, though a little cluttered"
I found the site easy enough to use overall, and the search did what I needed when I was looking for camera gear and little accessories. The product pages had the details I was after, so that was good. That said, a few pages felt kind of packed with stuff, and I had to stop for a minute to compare things properly, which was mildly annoying but not the end of the world. Checkout was straightforward and quite efficient. So yeah, no major complaints, perfectly acceptable experience, maybe just a bit busy in places. I’d use it again.
Michele-starr
May 18, 2026
"Pretty decent, but not totally sold"
The camera bag showed up on time and looks alright overall. The zipper feels kinda cheap though, so that’s my main issue with it. It works fine for now and holds my stuff, but yeah, not really sure how it’ll hold up if I’m using it every day.
Jonathan_devlin84
May 17, 2026
"Quick help when I was in a rush"
I was feeling a bit rushed and stressed about an issue with my lenses, but support got it sorted quickly. I did have to follow up once, but after that everything was fine.
"Showed up way faster than I thought"
I ordered a lens the other day, kind of on a whim while I was sitting at my kitchen table comparing a few options, and it arrived way quicker than I expected. i was prepared to wait a bit, but there was no fuss at all and everything turned up just fine. Really happy with it.
michael1978
March 26, 2026
"I got clear emails about my order..."
I got clear emails about my order and the delivery time, which was helpful. I didn’t have to chase anyone, but I still felt like I had to keep checking the updates more than I wanted to. In the end, everything went as expected and it was easy overall
meganboas8234
March 23, 2026
"Decent site, but the price didn’t really stand out"
I checked out a camera lens here hoping it might be a bit cheaper, and the site was easy enough to use, which I appreciated. But after a quick look around, I found the same lens for less on a couple of other sites. Once the delivery cost was added, it just didn’t feel like the best deal for me. Not a bad option overall, but I was expecting the prices to be a little more competitive.
chloe_David84
March 08, 2026
"Pretty good stock overall"
I found most of what I needed, so that was nice. There was just that one thing missing, which was a bit annoying, but overall it wasn’t a big deal
hello_henry874
January 23, 2026
"Return went smoothly"
I mean, I ordered the wrong lens and had to send it back, but the whole return process was easy. The instructions were clear enough, and I got my refund about a week later. It wasn’t instant, but there wasn’t any hassle either. Customer service also replied when I checked in for an update, so I’d be fine ordering from them again.
leo.Turner
January 14, 2026
"Support got back to me quick"
I reached out and they replied really fast, they helped me get everything sorted without any hassle.
"Got the right order eventually"
I ordered a camera bag and a filter from photospecialist.co.uk. The bag turned up fine, but the filter was the wrong size, which was frustrating because I needed it that week. I’m not sure if it was just a picking mistake or something else, but it was still a bit of a hassle.
To be fair, customer service did help once I got in touch, and they sent out the correct filter. So it wasn’t a terrible experience overall, but I’d probably be a bit cautious ordering something time-sensitive again. Around 3 stars feels about right.
paul____
January 06, 2023
"DON'T buy any > 32 inch monitor from Photospecialist !!!!"
I ordered a 34 inch curved monitor LG 34WP85C-B on 02DEC2022. Shipment was delayed by a few days. When I turned on the monitor, I found a dirt buried inside the monitor and I requested return immediately.
After a few days of email, photospecialist sent me a return label to ship it back to Netherland via UPS. I took the monitor to UPS and they refused to send any monitor > 32 inch to Netherland, but they can ship it from Netherland to UK for unknown reason.
I checked back photospecialist and they have NO reply for more than 2 weeks (almost 3 weeks now). Even I told them DHL is willing to ship the 34 inch monitor, there is no response from them.
The monitor was packed and un-used in my home for more than 3 weeks while I am waiting for the return shipment and response from photospecialist. I have paid for an un-used monitor for more than one month and I still have no information on what I can do.
Although it may be cheaper to buy from photospecialist, unless you are sure you are lucky, DON’T expect you can return your purchase to them because they never response to you.
